Frequently Asked Questions

Have questions about our hats, polos, shipping, or returns? We’re here to help.

What sizes do your hats come in?

Our adjustable hats are designed to fit most adults, accommodating hat sizes up to approximately 7⅞. For the best fit, check the individual product page for any style-specific sizing details.

How do I care for my hat?

To keep your hat looking its best, spot clean with a damp cloth and mild soap. Avoid machine washing or tumble drying, as these can affect its shape and color.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of delivery for items that are unworn, unwashed, and in their original condition. Visit our Returns page for complete details and instructions.

How long does shipping take?

Standard shipping typically takes 5–7 business days. Expedited shipping options may be available at checkout.

Do you ship internationally?

Currently, we ship within the United States. We hope to offer international shipping in the future, so check back for updates!

How can I track my order?

Once your order ships, you’ll receive a shipping confirmation email with a tracking number. Use that number on the carrier’s website to follow your package’s progress.

What sizes are your performance polos available in?

Our performance polos are available in sizes S–XXL. For the best fit, refer to the size chart on each product page for detailed measurements.

Still Have Questions?

We’re happy to help! Whether you have a question about sizing, an order, or one of our products, we’d love to hear from you.

Get in touch with Ozark Mulligan Golf and we’ll help you get back to what matters most—enjoying the game.